If a reservation has to be cancelled, customers will be charged a fee depending on how far from the departure date the cancellation takes place.
For all taxi vehicles:
-1 or more days prior to departure: 10 % handling fees in case of prepaid services otherwise No fees.
-Within 24 hours prior to departure: 100% of total amount
-Day of departure or no-show: 100% of total amount
ALL CANCELLATIONS MUST BE SUBMITTED IN WRITING VIA EMAIL and confirmed by us so your cancellation will be on record. WE DO NOT ACCEPT CANCELLATIONS BY PHONE, TEXT MESSAGE, OR 3RD PARTIES.